Fintech is one of today’s fastest-growing sectors. Finance and technology, two of its components, are at the core of the dynamic globe – leave alone the marketplace. Fintech’s importance penetrates many businesses and even our personal lives. Fintech has revolutionized the whole financial services sector, whether it’s traditional financial services like banking and insurance, or innovative ways of investing, paying, or budgeting.
In the meantime, new technologies have provided customers with a wide range of financial services to select from. Consumers in the financial sector, like those in any other business, are increasingly demanding better service from their service providers. In fact, polls show that customer experience is currently the most important factor in determining a brand’s success. This discovery, which sits at the center of all market transactions, applies to fintech just as much as it does to any other business.
As a result, it is critical for fintech... read more