Login Register

1&1 Review

Customer Support:
Features & Software:
Uptime & Reliability:
Value for Price:
Overall: 3.96

IONOS is the web hosting and cloud partner for small and medium-sized businesses. We are experts in IaaS and offer a portfolio of solutions for the digital space. As the largest hosting company in Europe, we manage more than 8 million customer contracts and host over 12 million domains in our own regional data centers in the US and Europe.

We help entrepreneurs taking their first steps online, business owners scaling up, large companies and the partners who help them succeed. Whether building an online presence by securing a domain, building a website, moving back-office processes to the cloud, or orchestrating a container cluster, our comprehensive product range offers a best-in-class app, server or service.

Reliability and security are engineered into the core of our products. Our data center network delivers optimal performance and georedundancy. With headquarters in Germany, we rely on a solid mix of state-of-the-art technology, strong privacy policies and airtight data security.

Unique to the industry, we offer a dedicated customer service agent to every customer. Your own personal consultant will take the time to get to know you and your business, helping you make the most of your online presence. World-class customer support through a single point of contact is yours at no extra cost.

You deserve nothing less than the latest technologies at a great price and in terms that are easy to understand. The best contract is flexible and doesn’t require a team of legal experts, so we’ve tried to make our product offerings and prices as transparent as possible. Helping to make you a success online is our gain — ensuring that you’ve got time for other more important things is our goal.

Becoming 1&1 IONOS

In 2018, to build upon its vision of empowering businesses to leverage the latest digital technologies, 1&1 combined its web hosting, applications and server product lines with ProfitBricks’ cloud infrastructure solutions, becoming 1&1 IONOS and reaffirming its dedication to innovation and customer centricity.

Proud of its heritage, IONOS will continue its mission: to make powerful technology work for everyone, and to deliver the best of cloud computing.

IONOS by 1&1 is a member of the United Internet group.

Shared Hosting starting at $4.00/mo

Domains: 1 Disk Space: Unlimited Bandwidth: Unlimited Control Panel: Yes Money-back Guarantee: 30 days

Dedicated Servers starting at $45.00/mo

$45/m for the first 6 months, then $65/m

1&1 Customer Reviews

1&1 Review by Jabba

Customer Support:
Features & Software:
Uptime & Reliability:
Value for Price:
Overall: 4.00

I like their service because of its high-quality service at a reasonable price.

1&1 Review by Jarret Stanton

Customer Support:
Features & Software:
Uptime & Reliability:
Value for Price:
Overall: 4.00

Overall Good

The site is very helpful in ordering. But the rates are comparatively higher especially the data volume. You should consider reducing the price for the data.

1&1 Review by Chad

Customer Support:
Features & Software:
Uptime & Reliability:
Value for Price:
Overall: 3.88

IONOS (previously knows as 1&1) is a web hosting service that includes several website tools.

They cover most of the hosting options available, such as shared hosting, VPS hosting, WordPress hosting, cloud hosting, and more.


SPEED: 797 ms (April 2020 to March 2021)

UPTIME: 99.98% (April 2020 to March 2021)

SUPPORT: Phone, Live Chat, Knowledge Base

APPS: 1-Click Installs for over 70 Apps (WordPress, Joomla, Drupal, etc)

FEATURES: Dedicated SSL Certificate, Dashboard, Website Builder, Email Account, Free Domain for 1st Year, Unlimited Bandwidth and Storage, 30-Day Money-Back Guarantee, Free SSL Certificate, and more.

HOSTING PLANS: Shared, VPS, WordPress, Cloud, Dedicated Server


PRICING: Starting at $1.00/mo (renews at $10.00/mo)


1. Strong Uptime – 99.98%

One of the most important metrics that we measure when it comes to hosting providers is uptime.

IONOS claims to have a 99.9% uptime. According to their customer service department, the only reason they don’t claim 100% uptime is that they are unable to account for natural disasters.

2. Good Page Loading Speed 797 ms

A slow site isn’t just annoying: when a page takes over 5 seconds to load, over 25% of your potential visitors will already look elsewhere.

3. Free SSL Security

Security is another important aspect of a hosting service. Thankfully, it is an area where IONOS excels.

The service uses a GeoTrust Dedicated SSL Certificate and a Wildcard SSL certificate. This encrypts your website for advanced security, which is something that should help you breathe a sigh of relief when you’re conducting business online.

4. Free Domain and Email Account

Extras are always nice. We love to see hosting packages throw in some bonus features at no cost when you subscribe to one of their paid options.

IONOS actually offers two of the most common free features, domain registration, and email address.

5. Improved User Interface

IONOS doesn’t use the classical cPanel, instead, they have developed their own custom backend. For those who are used to the cPanel, it may be confusing and take some time to get used to in the beginning, but overall, it’s rather easy to use.


1. Limited Customer Support

IONOS offers 24/7 customer support for non-registered users only via phone or knowledge base. If you already have an account with them, then you can also access support via live chat from your client area.

2. Account Registration Only Possible in Limited Amount of Countries

One of the things that you first might not even notice about IONOS, is that you can register your account with them only in a limited amount of countries. The majority of the countries are represented but for example, if you’re located in China and want to sign up with IONOS, it’s not possible as it’s not on their list.

Few examples where you can’t sign up with IONOS:






Europe (Poland, Romania, Netherlands, Portugal, Sweden, Finland, Belgium, Czech Republic, etc)

3. No Free Website Transfers

If you’re migrating your site to a new web host, a great way to sweeten the pot is to offer a free transfer.


Their flexible plans for both Linux and Windows are affordable and include a lot of useful features. SSL security makes this a very secure service, and we truly liked that it comes with a free domain.

Write A New 1&1 Review

Enter Your Ratings