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Liquid Web Review


Customer Support:
 
Features & Software:
 
Uptime & Reliability:
 
Value for Price:
 
Overall: 4.02
 

We believe the more you need technology to fuel your business, the more you need expert, caring people to be there for you. Everyday, 24/7/365, our Liquid Web team is powering your content, commerce, and your potential. Why? So you can focus on your business and reach your goals.

You can count on us.
Our Promise Pre-Order

    24/7/365 support
    Highly-trained technicians
    Knowledgeable sales staff
    No contracts, cancel at any time
    Transparent pricing
    Informative materials at your fingertips
    Up-to-date list of inventory

Our Promise Throughout Your Order
    Average setup times beat industry standards
    We can setup the environment YOU want - windows, Linux, managed, unmanaged
    Order verification directly from setup technicians
    Technical review of your hosting environment
    HIPAA/PCI certifications to ensure privacy
Our Promise During Migrations

    An entire team dedicated to help you migrate your data from your current host
    Tested process methods and tools along with What to Expect and migration Tips Documentation
    We provide complimentary migrations for new server orders for most hosting control panels (Interworx, Plesk, and cPanel)
    Always available for free advice and can also offer custom migrations from nearly all other types of hosting and CMS systems

Our Promise: Security

    We identify and block cyber threat activity using threat intelligence and vulnerability management to provide advanced host and network protection
    Aggregate third party threat intelligence and security analytics to provide actionable reports
    Provide custom host vulnerability management with ServerSecure
    Ensure advanced host protection with our advanced ServerSecure+ service
    Utilize industry leading network protection technology
    Assist to ensure compliance with our PCI service
    Monitor for known and previously unknown threats
    Protect against vulnerabilities by providing prompt system patch deployment
Learn more

VPS Hosting starting at $15.00/mo

2 GB RAM SPECIAL INTRODUCTORY OFFER!† 2 vCPU 40 GB SSD Disk Space 10 TB Bandwidth Linux InterWorx, Plesk Web Pro, or cPanel Admin $15/mo ($360 Billed Up Front for 2 Years††)

Dedicated Servers starting at $169.00/mo

Intel Xeon 1230v6 Great for: high traffic sites, multiple websites, small apps, resellers. SPECIAL INTRODUCTORY OFFER!† 4 cores @ 3.9 GHz Max 16 GB RAM 2 x 240 GB SSD Primary Disk 1 x 1 TB SATA Backup Disk 5 TB Bandwidth 250 GB Acronis Cyber Backups cPanel Included $169/mo ($2,028 Billed Up Front for 1 Year††)


Liquid Web Customer Reviews

Liquid Web Review by Sky Level

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Overall: 4.25
 

Right from the start, Liquid Web have offered an extremely robust service. In the years I've been with them, there has only been one downtime which was dealt with efficiently. When I've needed help, they've always come back promptly with courteous informed responses, and their help manuals have got everything else covered.


Liquid Web Review by Name

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Overall: 4.13
 

Signing up was easy and fast, prices are very good, cpanel is a great choice and the customer support is excellent


Liquid Web Review by Andy

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Overall: 4.00
 

Professional reliable service with US based support staff that actually knows their business and cares. These things make all the difference when it comes to server hosting. Thanks Liquid Web!


Liquid Web Review by Dread

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Overall: 3.88
 

The support staff at Liquid Web is available 24 hours every day. Wait time is usually very short or non-existent (I usually use the live chat and not calling on the phone). The support staff are always friendly and courteous and will stay on the case until your issue is solved.


Liquid Web Review by Colleen

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Overall: 4.25
 

I've had several websites for my small businesses with several hosts over the last 20 years and Liquid Web is by far one of the best. Service is fast and reliable and overall it is a great value for what I need. Support has been great any time I have needed it. I highly recommend Liquid Web.


Liquid Web Review by Penny

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Overall: 3.63
 

Pros

- Robust dedicated, VPS, cloud, and reseller packages

- Prorated VPS plans

- Powerful, high-end server specs

- Terrific customer service

- Excellent uptime in testing

Cons

- No shared hosting plans

- Expensive, difficult to get a refund

Liquid Web specializes in managed hosting with stellar support. They offer fully managed dedicated servers, VPS hosting, cloud hosting, and managed WordPress hosting. They also offer enterprise and custom solutions.

Their premium managed WordPress hosting is optimized specifically for WordPress and tuned for speed, performance, and security. Unlike other managed WordPress hosting providers, there are no limits on the number of visitors you can have or the plugins you can use.

Liquid Web’s Managed WordPress hosting comes in three tiers: Personal, Professional, and Agency. They differ based on the number of websites you can host. All plans include:

pre-installed WordPress

automatic WordPress updates

automatic backups and one-click backup restores

choice of Liquid Web’s WordPress Dashboard, iThemes Sync Pro, or cPanel with WP-CLI/SSH Access

one-click staging sites (available with the WordPress dashboard only)

free SSL certificates

free migration

For cloud hosting, you can choose from fully managed Cloud VPS hosting, Cloud Dedicated servers, or Cloud Sites for designers and web professionals.

Support and Customer Service

Liquid Web promises 24/7/365 US-based Heroic Support. They have highly trained support staff available via live chat, phone, and support tickets.

Liquid Web is famous for their Heroic Support. Customers rave about how friendly and helpful the staff are, and many mention feeling like “part of the family.” Liquid Web support responds very quickly to any inquiry via phone, live chat, or support ticket, and works with you to figure out and fix any problems.


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