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MediaTemple Review


Customer Support:
 
Features & Software:
 
Uptime & Reliability:
 
Value for Price:
 
Overall: 3.94
 

Connecting the Community

The trust of our users is Media Temple’s greatest asset. So, we listen to our customers and use that input as we plan for the future. That often comes in the form of surveys and research. But just as often, it comes from being active participants in the design and development communities. Whether its agency ping-pong tournaments, networking sessions like Creative Mornings, or the annual SXSW Interactive Bash, we host creative endeavors outside of the web as well as on it.
    
Building a Team

Media Temple employs a lot of really smart people, but we’ve found the best results don’t come from geniuses locked up in dark offices. Our teams network across the company – and our parent GoDaddy – to seek new perspectives and innovative solutions. It helps prevent us from getting stuck in old ways. Experimentation drives our day-to-day, giving us insight into legacy challenges as well as hosting’s future. It’s this kind of approach that fuels our own success.

Shared Hosting

Shared hosting for people who don’t want to worry about their hosting. Manage sites with the powerful, user-friendly cPanel platform on a budget-friendly hosting system.
Starts at $20 per month

DV Managed – Managed VPS

Managed VPS hosting on high-end hardware in secure, state-of-the-art data centers. Leave the heavy technical aspects to us, while still getting a lot of freedom.
Starts at $55 per month

Dedicated

Get the full power of a high-performance DV server – dedicated entirely to you.
Starting at $2,000 per month

Shared Hosting starting at $20.00/mo

Domains: Unlimited Disk Space: Unlimited Bandwidth: Unlimited Control Panel: Yes Money-back Guarantee: 30 days

Shared hosting for people who don’t want to worry about their hosting. Manage sites with the powerful, user-friendly cPanel platform on a budget-friendly hosting system. Starts at $20 per month

VPS Hosting starting at $55.00/mo

2 GB RAM 30 GB SSD Storage 2 TB Bandwith $55/mo

Dedicated Servers starting at $2500.00/mo

128GB RAM 1TB SSD storage 10TB Bandwidth $2500/mo


MediaTemple Customer Reviews

MediaTemple Review by Candace McCammond

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Overall: 4.13
 

I have been using MT for years now on clients big and small. They have the good customer service, offer a really simple setup process including Google Apps integration and most importantly everything is fast. It is refreshing to know that a simple chat, even at 2am, gets your problem solved. They always go above and beyond to help out. This is especially nice if you are new to the world of servers and hosting. If you are a WordPress developer, I highly recommend the WordPress Hosting solution as they manage core updates automatically and take into account database speed.


MediaTemple Review by Olga Kovalenko

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Uptime & Reliability:
 
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Overall: 3.75
 

Media Temple offers unique web hosting plans that combine the best features of shared and cloud hosting — this is known as grid hosting. They also provide automated backups on all plans and WordPress plans with staging servers.

Our community has given Media Temple an average score of 3.5/5. In particular, users praise this provider for their customer support and high-end features like SSD storage and developer tools. Below, we'll review everything else you need to know about Media Temple.

Pros and Cons of Media Temple

In the table below, we've broken down the main advantages and disadvantages to using Media Temple.

Pros

Grid hosting allows for advanced features on cheaper plans

Hosting plans are available for any type of website, from personal to enterprise

Affordable managed WordPress plans

Cons

Uptime guarantees vary by plan

Shared (Grid) Hosting

The cheapest shared plan includes 100 databases and 1 TB of scalable bandwidth.

Currently, there are three different grid hosting plans. The packages vary in the number of sites you can build, the storage and database allocations, and the maximum bandwidth allocated to your account.

These plans start at $20/month and come with features that are typically not included with entry-level hosting plans, such as:

SSD (solid state drive) storage, which is faster and more reliable than HDD (hard disk drive) storage

Scalability, which enables your site to stay online when experiencing a traffic surge

Protection against distributed denial of service (DDoS) attacks and intrusion

Grid plans also come with 30 "managed apps", such as WordPress and Drupal.

Managed WordPress Hosting

Media Temple's WordPress plans are "managed", which means that the company handles a fair amount of the maintenance required to keep your site running smoothly.

Managed WordPress hosting with Media Temple includes:

Website optimizations

Updates to the WordPress core

30 days' worth of backups

Security monitoring

Unlimited 24/7 technical support and customer service

Not one, but two staging environments

Developer tools like Git (for version control), WP-CLI, SSH, SFTP, and phpMyAdmin

Customizable themes

VPS Hosting

If you opt for Media Temple's VPS hosting, you can choose between managed and unmanaged options.

The self-managed VPS option is designed for advanced users comfortable with Linux and the command line. You get a choice of operating system (Ubuntu, Debian, or CentOS), full root access, and the ability to scale instantaneously if necessary.

Media Temple Customer Support

Media Temple offers complete 24/7 support. You can get help via live chat, Twitter, ticket, or phone.

Only one US phone number is provided; there are no local numbers for other countries.

Their site also has a knowledge base and an active community forum for self-help.

Money-Back Guarantee and Cancellation Policy

You can cancel your purchase within 30 days to receive a full refund. This is only for hosting and excludes additional products such as domain names and service add-ons.

Uptime Guarantees

If downtime lasts longer than 20 minutes, you can request a 20% credit on your monthly fee for every subsequent 20 minutes of downtime, up to a maximum of 100% of your bill.


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