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SiteGround Review


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Overall: 4.90
 

What makes SiteGround unique is its extraordinary team of individuals, who have been delivering exceptional service for your websites since 2004. Every day, they put their passion, dedication, and expertise into taking care of our customers’ websites. They love what they do and they are motivated to deliver an outstanding service. They overcome challenges that competitors consider impossible and help their clients manage websites easily.

Overall, SiteGround ranks near the top of all web hosting companies for both uptime (99.99%) and speed (716 ms). Their customer support team is knowledgeable, fast, and friendly. All plans come with a CDN, SSL certificate, and email accounts.

1. Good Performance – 99.99% Uptime in Last 12 Months


SiteGround’s uptime performance has been nearly perfect over the last year. Their 99.99% average puts them among the most reliable hosts we’ve reviewed.

2. Above-Average Load Time (716 ms)

Site speed is easily the second most critical factor when choosing a host.

For starters, research by Google shows that 53% of people will leave if your pages don’t load within three seconds.

Furthermore, you can’t do much to fix a slow host. You might be able to compress images to lighten their weight. You might be able to load them through a CDN to take some pressure off your server. But it wouldn’t make much of a difference if the host is not delivering good speed.

Fortunately, you don’t have to worry about that with SiteGround.

3. Good Customer Support Experience

SiteGround provides a knowledge base for customers to find their own quick answers. Otherwise, you can call in over the phone or use the 24/7 live chat.

Unlike some other hosts, there was no noticeable delay in answers. So it seemed like he knew what he was talking about (even though it sounded a bit salesy at first) and didn’t have to look up answers each time we sent over a new question.

4. Free WordPress Migration

Whenever we see web hosts come out with a “DIY migration” option, it makes us a little anxious. That’s because most of them aren’t great, and they end up putting more burden on the customer.

SiteGround might be the exception to this rule, though. They’ve created a free WordPress Migration plugin that you can upload to any site.

5. Free SSL Certificate and Content Delivery Network (CDN)

Google Chrome has started actively warning people if the site they’re trying to reach doesn’t have an SSL certificate set up.

SiteGround has delivered solid uptime for a few years now. And their uptime guarantee makes sure that you’ll probably never have any major downtime issues.

Their site speed is pretty good, too. That’s thanks to their servers spread out over three continents and free Cloudflare CDN account. They also give you free SSL on all plans.

Moreover, their pricing is good if you take advantage of the longest term possible.

SiteGround has servers spread out over three continents, which helps to keep loading times fast and provide a good customer experience.

6. Beginner-to-Advanced Features Available

SiteGround has a little something for everyone.

Beginners and bloggers will like that you can install popular website builders like Weebly in just a few clicks. Weebly features a simple drag-and-drop editor so you can take full control over the look and feel of your site (without having to dive into code).

Other than Weebly, SiteGround also has deep integrations with WordPress, Joomla, and Drupal. Each of these apps can be installed quickly and painlessly. No need for a developer to help you out.

However, if you already are a developer, you’re in luck, too.

You’ll get Git pre-installed on bigger plans, along with SSH, WP-CLI, SFTP, and phpMyAdmin. They have multiple PHP versions at your disposal. Multi-level caching is available. And you can also get access to staging environments for sites to prep or test before pushing new features into production.

SiteGround also helps out with security, using a proprietary, AI-bot prevention tool that tries to snuff out new attacks before they hit. Their data reports that anywhere from 500,000 to two million brute-force attempts are blocked on their servers each hour.

7. 30-Day Money-Back Guarantee

SiteGround features a full 30-day money-back guarantee on all shared hosting plans.

SiteGround has delivered solid uptime for a few years now. And their uptime guarantee makes sure that you’ll probably never have any major downtime issues.

Their site speed is pretty good, too. That’s thanks to their servers spread out over three continents and free Cloudflare CDN account. They also give you free SSL on all plans.

Moreover, their pricing is good if you take advantage of the longest term possible.

So, we definately recommend SiteGround as one of the most reliable web hosting companies today!

Shared Hosting starting at €5.99/mo

Domains: 1 Disk Space: 10 GB Bandwidth: 10 000 visits/m Control Panel: Yes Money-back Guarantee: 30 days

1 Website 10 GB Web Space ~ 10,000 Visits Monthly Unmetered Traffic Free SSL Daily Backup Free CDN Free Email Managed WordPress Out-of-the-box Caching Unlimited Databases 100% renewable energy match 30-Days Money-Back

Reseller Hosting starting at €9.99/mo

GrowBig Reselling out of the box Special Price 9.99 €/mo. Discounted from 22.99 €/mo. Excl. VAT Get Plan Unlimited Websites 20 GB Web Space Free WP Installation WordPress Autoupdates Free WP Migrator plugin Daily & on-demand backups Free SSLs Free CDN Free Email WP-CLI and SSH Out-of-the-box Caching Unlimited Databases Easy Staging Collaborators

Cloud Hosting starting at €80.00/mo

4 CPU cores 8GB Memory 40GB ssd space 5TB data transfer


SiteGround Customer Reviews

SiteGround Review by Khan

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Overall: 5.00
 

Having been a client of SiteGround for many years, I have always been very happy with the prompt and professional response I've received from Support, on the few occasions I've required help.


SiteGround Review by Alice

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Overall: 5.00
 

SiteGround has fantastic support. Every time I panic with a website problem, they have bailed me out over the years. And they help me prevent it from happening again with step by step instructions. There is no comparison with another well-known host provider that I have also used.


SiteGround Review by Becks

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Overall: 4.88
 

The crew at SiteGround support saved me from disaster with my website. I thought I had lost it all, years and years of writing. As fast as I had issues they had answers and solutions. Super friendly, easy to understand and, oh my gosh how knowledgable. I have been with SiteGround for many years now and I am impressed and amazed that their standard of excellence in all things, but especially support, has remained top notch throughout. Yup, they saved my website’s life and so, me as well.


SiteGround Review by Drow

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Overall: 4.88
 

The customer support is awesome! Their replies were prompt, and super helpful and very competent!


SiteGround Review by Aslan

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Overall: 4.75
 

SiteGround customer service is top-notch. They respond fast and always get it right. Their hosting is also much better than others, from a clean, understandable cPanel to always upgrading their php software to give you the best there is in hosting.


SiteGround Review by Suzana

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Overall: 4.63
 

Tech support from SiteGround is fast and thorough. I am a complete dullard when it comes to understanding most web-related instructions. I got a quick response to my questions with a step by step instruction that was clear and I was able to follow. I've been with SiteGround for years and really appreciate their assistance.


SiteGround Review by Rakash

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Overall: 5.00
 

I'm a small business, I wanted my work presented professionally and from media advertising looked at SiteGround. Firstly the pricing was easily understood, the package plans simple and tech help confirming what was needed to setup my site available without delay.

I do have history with web site building which allowed certain advantages.

I'm happy, my site needs refining but time is a factor for me.

Five stars for ease of use and the most excellent customer service.


SiteGround Review by Jintu

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Overall: 4.75
 

I have had THE BEST experience with SiteGround. Having run online businesses for nearly 20 years, I haven't found a host that provides better service and customer service. I'll be honest, I'm worried about renewing just because of the price increase from the deal I had when I first transferred over --- but the customer service and all-around service will help keep me here.


SiteGround Review by Steven Hoffmaster

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Overall: 4.75
 

Great company and customer service. Perfect for Wordpress and Woocommerce I think I have finally settled on a hosting provider. Keep up the good work guys.


SiteGround Review by Sherry Hamilton

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Overall: 5.00
 

I always have excellent service with Siteground. This is probably why I have stayed with them for so long. I used them over fifteen years ago and came back to them when I wanted to start some new sites.


SiteGround Review by Ross

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Overall: 5.00
 

Great company and customer service. Perfect for Wordpress and Woocommerce I think I have finally settled on a hosting provider. Keep up the good work guys.


SiteGround Review by Brook M.

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Overall: 4.88
 

We experienced a major malware breach from outside. SiteGround's scanner picked it up and notified us that our site had been quarantined. They helped us with a list of compromised files and offered very specific instructions for restoring our site. They were prompt, knowledgeable, and courteous throughout the whole ordeal. This company is great!


SiteGround Review by Norman

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Overall: 5.00
 

The cost did seem expensive. Why 5starts? Getting a deal was great, after that. Ow. Thats when you need to get serious. They really do help a great deal. The system and communication is really good. Everytime I have an issue, or just a question, they are there. Literally every time. Yes I pay a little bit more, but that's because they have loads of value and tools that cost them money to have developed. It is without a doubt worth it.


SiteGround Review by Merry Schmidt

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Overall: 4.88
 

SiteGround offer an amazing hosting service and level of customer service support. Having hosted numerous websites with them for several years, I have always been impressed. They also just informed me that backups will now be stored in a different city, making them even safer. They regularly offer free improvements (more space on an account, for example). I am truly delighted.


SiteGround Review by Sean

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Overall: 5.00
 

SiteGround is empowering. They always help when needed, and do it in an instructive way. Their tools and interface are rock solid, as well. I enjoy feeling in control of my digital presence / business and find SiteGround to be a great partner. I always feel 100% safety with Siteground. I'll be honest, I'm worried about renewing just because of the price increase from the deal I had when I first transferred over --- but the customer service and all-around service will help keep me here.


SiteGround Review by Jessy Assueko

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Overall: 4.75
 

Support was very quick and easy. They're very patient with me when we tried to figure out why I couldn't back up my website and we learned it was because of my VPN. With that being said I highly recommend their support


SiteGround Review by Juan Soenarto

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Overall: 4.75
 

Super helpful staff. Very professional and helped fix my problem in under 5 minutes. Would definitely recommend. Perfect for Wordpress and Woocommerce I think I have finally settled on a hosting provider. Keep up the good work guys.


SiteGround Review by JJ Mottram

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Overall: 4.75
 

Excellent speed and nice interface. Honestly SG support is without hesitation the best! Always on the best disposition to get things solved!! Love you guys!

Highly recommended!


SiteGround Review by Bruce

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Overall: 4.75
 

As always, the tech support at SiteGround has been fabulous. Prompt responses, techs stay with me till the end, they don’t bash me for not understanding, and probably the most important thing is that they fix problems…on the spot.


SiteGround Review by Ronnie Masterwise

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Overall: 5.00
 

5-Stars! As always, the tech support at SiteGround has been fabulous. Prompt responses, techs stay with me till the end, they don’t bash me for not understanding, and probably the most important thing is that they fix problems…on the spot.

Once again, customer service experience is great! I pay more for your service, but the support is always so awesome and is well worth the cost.


SiteGround Review by Kenneth Banks

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Overall: 5.00
 

5-Stars! We’ve been using Siteground hosting for over 5 years now and watching them grow their services and level of support has been rewarding to our customers!

99% of our support is handled through live chat for immediate needs and support tickets for items that are less critical. We highly recommend Siteground and its expert team for all your hosting needs.


SiteGround Review by Kimberly

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Overall: 5.00
 

SiteGround’s help system is excellent. My experience is roughly comparable to others on that site–always resulting in a perfect solution. I was attempting to install various features of SG Optimizer while listening to their webinar on the topic. But I am a novice and ended up crashing my whole website. Although the support person did not fully grasp my particular situation and the initial suggestions to fix my problem seemed more trouble than they were worth, in the end my idea to simply use the backup and restore that they now provide for free was perfect. Took about 15 minutes of waiting and the site came back up perfectly.


SiteGround Review by Claire Madison

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Overall: 5.00
 

Siteground is one of the most recommended WordPress hosting companies. They are known for their top-notch customer support, reliable, and fast hosting plans. Their WordPress optimized hosting includes everything you’ll need to create and grow a successful website or blog. Read our complete SiteGround review to find out if SiteGround is the right host for you.

We found SiteGround to be noticeably faster and extremely reliable. Their hosting plans are flexible, and their customer support is one of the best in the industry.

That’s why we’ve chosen to recommend SiteGround as one of the best WordPress hosting companies.


SiteGround Review by Mary

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Overall: 5.00
 

What I like about SiteGround is the support is super friendly and attentive. I also love how easy it is that I work on my site locally, push to GitHub and it just magically appears on the server. I really appreciate not having to think about the site and the upgrades too.

SiteGround is a great hosting solution for all your WordPress projects - both new and established ones. The service they provide is stable, secure and super fast thanks to the special tools they've developed in-house for WordPress users.


SiteGround Review by Merry Steward

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Overall: 5.00
 

I recommend Siteground. Even as you have grown there might have been a few wobbles here and there but the quality of the years with follow up and speed in finding a solution has stayed the same. The uptime is amazing and the sites are fast even in shared hosting. Siteground is so fantastic and has excellent customers and chat service. They don’t let you until you are satisfied.


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